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PHASE II

Conducted at the Levin Group Total Pracice Success™
Advanced Learning Institue in either Baltimore or Phoenix


1. Case Acceptance

  • New Patient Orientation
  • Managing Patient Expectations
  • Building Patient Value and Trust
  • Overcoming Insurance Objections
  • Ensuring Patients Agree to Recommended Treatment

2. Patient Finance

  • Financial Management of the OMS Patient
  • Managing Medical and Dental Insurance
  • Patient Finance Options
  • Verbal Skills and Scripts for Each Financial Option
  • Eliminating Collections from the Practice
  • 98.5% Collection Ratio

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3. Managing Emergency Patients

  • Scheduling Strategies that Reduce Stress
  • Communicating with Referring Doctors
  • Classifying Emergencies for Better Patient Management
  • Follow-up with Referring Dentists

4. Analyze All Aspects of Your Practice

  • Front Desk Effectiveness
  • Clinical Efficiency
  • New Patient Process
  • Office Appearance
  • Referring Doctor Management
  • Team Dynamics
  • Practice Communication


Phase I      Phase II      Phase III






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